1 Year Limited Warranty
All new airguns come with a 1-year limited warranty from the date of purchase, ensuring you peace of mind. Refurbished airguns come with a 30-day limited warranty. If you have any questions or need assistance, our customer service team is here to help. Please email them at help@barraairguns.com.
What the Warranty Covers:
- Manufacturing Defects: This warranty covers defects in materials or workmanship that may arise during normal use.
- Parts and Components: Any internal part or component that malfunctions under regular conditions will be repaired or replaced free of charge.
- Labor for Repairs: If necessary, Barra Airguns will handle labor costs associated with repairing or replacing any covered part.
- Replacements: At our discretion, defective products may be replaced with an identical or comparable model.
What the Warranty Does Not Cover:
- Improper Use or Handling: The warranty does not cover any damage caused by misuse, abuse, or failure to follow operating instructions.
- General Wear and Tear: Regular wear and tear from normal use, such as scratches, dents, or minor cosmetic damage, is not included.
- Unauthorized Modifications: Altering or modifying your airgun in any way voids the warranty.
- Non-Barra Approved Ammo: Damage caused by using non-recommended or low-quality ammunition, which can affect performance and cause internal damage, is not covered.
- Accidents or Environmental Damage: Damage from accidental drops, exposure to extreme temperatures, moisture, or other environmental factors is excluded.
How to Register Your Warranty and Make a Claim:
- Product Registration: Complete the Warranty Registration Form to register your product warranty.
- Submit a Claim: If you experience an issue, contact our customer service team at help@barraairguns.com with your name, purchase information, and a description of the problem.
- Assessment and Replacement: Our team will review your warranty claim and determine whether a replacement is necessary under the terms of your warranty.