Orders & Payment FAQ
Answers to our most frequently asked questions about placing orders, payment methods, and billing details are just one click away
How can I place an order on BarraAirguns.com?
To place an order on our website, simply browse our product catalog, select the items you wish to purchase, and add them to your cart. Once you're ready to check out, proceed to the cart and follow the prompts to enter your shipping and payment information. Confirm your order to complete the process.
What payment methods do you accept?
We accept various payment methods including major debit and credit cards (Visa, MasterCard, American Express), and PayPal. During checkout, you can choose your preferred payment method.
Can I use multiple payment methods for a single order?
Currently, we only accept one payment method per order. If you need to split payments, you may need to place separate orders.
Is it safe to enter my payment information on your website?
Yes, your security is important to us. Our website uses industry-standard encryption and secure payment processing to protect your payment information.
How will I know if my order has been successfully placed?
After placing your order, you will receive a confirmation email with your order details and a tracking number. If you don’t receive this email, please check your spam folder or contact our customer support.
Can I modify or cancel my order after it's been placed?
Orders are processed quickly, so changes or cancellations must be requested as soon as possible. Contact our customer support at help@barraairguns.com with your order details to see if modifications or cancellations can be made before the order is processed.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account on our website.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please email help@barraairguns.com with a photo of the item, the packaging, and your order details. We will assist you with a replacement or refund as soon as possible.
Are there any additional fees for my order?
Additional fees may apply for shipping, handling, and applicable taxes based on your location and the items you purchase. These fees will be displayed at checkout before you confirm your order.
What should I do if I have trouble with my payment?
If you encounter issues with payment, ensure that your payment information is entered correctly and that your payment method has sufficient funds or credit. If the problem persists, contact your payment provider or reach out to our customer support at help@barraairguns.com for assistance.