Limited Product Warranty


All new airguns come with a 1-year limited warranty from the date of purchase, ensuring you peace of mind. Refurbished airguns come with a 30-day limited warranty. Consumable and maintenance products, such as Pro Ferrum, the Rattler Cleaning Kit, lubricants, cleaning solutions and similar care items, come with a 90-day limited warranty against defects from the date of purchase.

If you have any questions or need assistance, our customer service team is here to help. Please email them at help@barraairguns.com.

What the Warranty Covers:

Airguns (New and Refurbished)
  • Manufacturing Defects: This warranty covers defects in materials or workmanship that may arise during normal use.
  • Parts and Components: Any internal part or component that malfunctions under regular conditions will be repaired or replaced free of charge.
  • Labor for Repairs: If necessary, Barra Airguns will handle labor costs associated with repairing or replacing any covered part.
  • Replacements: At our discretion, defective products may be replaced with an identical or comparable model.
Consumable and Maintenance Products
  • Defects Only: This warranty covers defects in materials, workmanship or packaging that are present when you receive the product. Examples include a leaking or broken container, a faulty applicator or pump, a damaged seal, or missing or defective parts in a kit.
  • Coverage Period: Defects must be reported within 90 days of the date of purchase.
  • Remedy: At our discretion, a defective consumable product will be replaced with the same or a comparable product, or refunded at the original purchase price. Labor and repair services do not apply to consumable products.

What the Warranty Does Not Cover:

All Products
  • Improper Use or Handling: The warranty does not cover any damage caused by misuse, abuse, or failure to follow operating or product instructions.
  • Accidents or Environmental Damage: Damage from accidental drops, exposure to extreme temperatures, moisture, or other environmental factors is excluded.
Airguns
  • General Wear and Tear: Regular wear and tear from normal use, such as scratches, dents, or minor cosmetic damage, is not included.
  • Unauthorized Modifications: Altering or modifying your airgun in any way voids the warranty.
  • Non-Barra Approved Ammo: Damage caused by using non-recommended or low-quality ammunition, which can affect performance and cause internal damage, is not covered.
Consumable and Maintenance Products
  • Normal Use and Depletion: Consumable products are designed to be used up. Product that has been partially or fully used, or has run out through normal use, is not covered.
  • Satisfaction or Results: The warranty covers defects only. It does not cover dissatisfaction with results, preference, or expected performance when the product is free of defects.
  • Improper Storage or Handling: Damage or degradation from improper storage (such as heat, freezing, or direct sunlight), contamination, mixing with other products, or failure to follow label directions is excluded.
  • Expired Product: Product used or stored past its labeled shelf life or expiration date is not covered.
  • Unauthorized Sellers: Products bought from sellers other than Barra Airguns or an authorized Barra retailer are not covered.

How to Register Your Warranty and Make a Claim:

  1. Product Registration: Complete the Warranty Registration Form to register your airgun warranty. Consumable and maintenance products do not need to be registered. Proof of purchase is enough.
  2. Submit a Claim: If you experience an issue, contact our customer service team at help@barraairguns.com with your name, purchase information, and a description of the problem. For consumable products, please include photos of the defect and the product's lot or batch number, if one is printed on it.
  3. Assessment and Replacement: Our team will review your warranty claim and determine whether a repair, replacement, or refund is appropriate under the terms of your warranty.